Delivery information

Unfortunately we are unable to offer Click & Collect with our retail partner stores during this time. We can only offer collections from our North Leicester Distribution Centre.

  UK Shopping Mall
Loughborough Road
Rothley, LE7 7NL

Includes areas in England, Scotland and Wales. Excludes all offshore islands, Scottish Highlands, Northern Ireland & EU Destinations.

Cart Contents	Delivery Charge
Orders Under £100	£8.99
Any Items over £100	Free

Available in England, Wales & Lower areas of Scotland. Express orders are typically dispatched on the same day (if ordered before our cut off time of 8am) on an overnight delivery. Your delivery date will be shown during the checkout. Please note that certain large or bulky items may take 48 hours to deliver. We will contact you before dispatch about any items.

Excludes bank holidays, some scottish deliveries may take longer than 24 hours to deliver

Order Value	Delivery Charge
Orders under £100	£10.98
Orders under £216	£7.99
Order over £216	Free

Our weekend delivery service is only available in England & Wales. We can also only offer weekend delivery for orders delivered by courier. For large orders and those delivered by pallet we offer weekend deliveries by quotation only.

You can choose whether you would like a Saturday or Sunday delivery at checkout. Typically Saturday deliveries happen between the hours of 8am and 12noon and Sunday deliveries are between 8am and 6pm. Please note that weekend deliveries are not guaranteed to arrive on that day and subject to service capacity at the local depot.

Please note that certain large or bulky items may not be available on a weekend delivery service. We will contact you about any items.

Order Value	Delivery Charge
Less than £216	£14.99
More than £216	Weekend Delivery Unavailable

Shipping Rates for Scottish Highlands, Offshore Islands & Northern Ireland. Please note we cannot offer a next day or weekend service to these destinations and these deliveries can take up to 7 working days to reach some destinations. Scottish Highland addresses are classified as the following postcodes (AB36-38, AB55-56, FK17-21, HS1-9, IV, KA27-28, KW, PA20-78, PH19-26, PH30-50, ZE1-3, TR21-25)

We ship to over 30 different countries across the EU, each country is part of a zone. See which zone they fit into in our table below and the associated costs with them.

Please note we cannot offer a next day or weekend service to these destinations and we do NOT insure deliveries outside of the UK. Lead times may vary and can anything from 2-10 working days. If you would like more details please phone .

Note we cannot ship large, fragile or bulky items outside of the UK and provide quotation services for large orders.

Please note these prices are inclusive of VAT. If you have a valid EU VAT Registration number, you will not be charged VAT, please contact us before making an order

If you are ordering glass items for an event please ensure that you have left plenty of time to get the goods to you. Due to the fragile nature of these items, it is inevitable that breakages will occasionally occur during transit.

We are always happy to replace damaged items free of charge or provide a full refund for the item which ever is appropriate, but you must ensure that you give us reasonable chance to do this.

Some large / bulky items (like garden furniture) may be subject to a few shipping restrictions. There may be certain postcodes (for example some in the Scottish Highlands & Islands) that are subject to extra charges. There may also be certain items that require an premium for weekend delivery or 24hour services.

All deliveries will require a signature. You should check that you have received the correct number of parcels before signing for the order.

If you are missing parcels only sign for the ones that you have received. If the boxes appear damaged in anyway you should sign for them as damaged or refuse them.