Coronavirus (Covid-19) - Delayed Service
In response to a number of questions being asked by our customers, we are providing an update on our operations. We are currently still open and taking orders, however In order to reduce social contact our office staff are working from home and still providing a great service. This does mean we have a reduced service and our phone lines are not operational. We encourage any enquiries to be directed to our email, contact forms or live chat which are being staffed as normal.
Our warehouse is still operational and staffed at a reduced service. We've implemented a number of measures to reduce social contact, increase hand washing and split up shifts to help reduce any chances of contracting the virus. However we do have a limited number of staff working in our warehouse meaning we have a sevre delay in getting parcels out to customers. We appologise for this and are working in every way possible to continue the service.
We are also receiving daily updates from our delivery partners Royal Mail & DPD both of whom have numerous contingency plans and operational changes to make sure they can still provide a full service. DPD do not require you to sign for a package at the moment and can sign on your behalf in order to reduce contact with any customers and hence can still deliver to customers in isolation.
At the moment are still offering our Standard Service which is is operating on a very quick turnaround however we cannot offer our Next Day service.
Apply for a Trade Account
Trade discounts are available to Gold Account members.
If you are a business and your business activities fall into one of the categories below you can apply for an Easy Florist Gold Account. A Gold Account will entitle you to a discount off of the majority of products listed on our site, excluding any item that is currently on sale. You will also receive trade catalogues through the post as and when they are released.
We do not offer discounts or Gold Accounts to members of the public, or to businesses that are not relevant to our industry.
Easy Florist Gold Accounts are available to the following types of business:
- Flower Arrangers
- Flower Clubs
- NAFAs Members
- Events Companies
- Wedding Companies
- Catering Companies
- Confectionery Companies
- Cake Companies
- Retail Shops
- Ebay Stores
- Party Companies
All applications will be vetted and if we are unable to establish proof of trade status through our own research we may ask for additional details before we activate your account.
How to Apply
To apply for a trade account you must first create a standard account, by filling out our online registration form.
Once your account has been created navigate to your account page, and click on the link "Are you a Business" to apply for a gold account.
Follow the onscreen instructions to submit your application. Once we receive your application a member of staff will review it, and notify you of the outcome via email.
Please note that we do not accept trade applications over the phone, by email or through our contact forms.
All applications must be submitted online using the registration forms as described above.